Refund & Cancellation Policy
SalmanVibe Campaign • Managed & Presented by Corozi Network (OPC) Private Limited
Last Updated: September 2026
Policy Acceptance
This Refund & Cancellation Policy applies to participation in the SalmanVibe Campaign, managed and presented by Corozi Network (OPC) Private Limited (“Company”, “we”, “us” or “our”). By making the ₹33 participation payment, you acknowledge and agree to this policy.
01. Participation Fee
The campaign participation fee is ₹33/- (Thirty-Three Rupees Only).
This is a one-time participation fee paid to register and participate in the campaign selection draw.
02. Cancellation by Participant
Once the participant has successfully completed registration and the payment has been confirmed by Cashfree Payment Gateway, the ₹33 participation fee is generally non-refundable if the participant voluntarily decides not to participate.
Cancellation requests after successful participation submission will therefore normally not qualify for a refund.
03. Non-Selection
If a participant is not selected for the 2-day farmhouse experience, the ₹33 participation fee will not be refunded, as the amount is a nominal participation/registration processing fee and not a payment for guaranteed selection.
04. Failed Payments & Duplicate Transactions
A. Failed or Unsuccessful Payment
If money has been deducted from your bank account, UPI app or credit/debit card, but the campaign registration was not successfully recorded due to a technical or network payment failure, the transaction will be reviewed immediately. Where a refund is determined to be applicable, it will automatically be processed back to the original payment source.
B. Duplicate Payment
If the same participant is accidentally charged more than once for the same entry due to a technical error or double-click, the duplicate transaction will be reviewed. Once verified, the eligible duplicate amount(s) will be refunded in full.
05. Cancellation, Postponement & Venue Changes
The Company reserves the right to postpone, modify or cancel the campaign or event due to circumstances beyond its reasonable control, including:
If the campaign/event is cancelled, the Company will communicate arrangements to participants and process refunds, if applicable under the Company's decision and applicable law, through the prescribed process.
Change of Date or Venue: If the event date or venue is changed, selected participants will be informed through their registered contact details. A change of date or venue does not automatically create a right to a refund unless otherwise specified by the Company.
06. Disqualification
Participation fees will strictly not be refunded where a participant is disqualified because of:
- False, forged, or incorrect contact information
- Fraudulent activity or payment disputes
- Multiple or fake accounts
- Manipulation of the participation process or use of automated scripts
- Violation of campaign Terms & Conditions or farmhouse event rules
- Misconduct, harassment, or unlawful behavior
07. Refund Processing & Timelines
Where a refund is approved by our team, it will normally be initiated through the original payment method (Cashfree Payment Gateway, UPI, or Bank).
The actual time taken for the amount to appear in the participant's account typically ranges between 5 to 7 business days, depending on the payment gateway, bank, UPI provider or financial institution.
support_agent How to Contact Us for Payment Issues
For payment-related issues, duplicate charges, or verification support, please contact the official support team. When reaching out, kindly provide the following details for faster resolution:
08. Policy Modifications
Corozi Network (OPC) Private Limited reserves the right to modify this Refund & Cancellation Policy when reasonably necessary.
The updated version published on the official SalmanVibe website will apply to future transactions, subject to applicable law.